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FREQUENTLY ASKED QUESTIONS Frequently asked questions FAQs Candle Care What ingredients are used in the candles? All natural soy wax, vegan, phthalate free + clean fragrance oils and cotton wick. We source the best ingredients so that you can have luxury fragranced candles within your home or office. When will my order ship? All orders will be shipped 5-7 business days after order is received excluding weekends and holidays . Please allow additional time for orders submitted during the weekend or during holidays. Please note that USPS and UPS are also experiencing delays with delivery. At this time we only ship within the United States. Please report any damaged packages within 24 hours of receiving. What is the return policy? *NO REFUNDS OR EXCHANGES Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. What ingredients are used in the body oil? We use a blend of sweet almond oil, jojoba oil, meadow-foam seed oil and fragrance oil. What ingredients are used in the whipped shea butter? We used raw shea butter, cold pressed coconut oil, jojoba oil, and fragrance oil.

SHIPPING & RETURNS SHIPPING POLICY 1. Shipping Methods and Carriers: We offer various shipping methods to ensure a convenient and efficient delivery of your orders. The available shipping methods and carriers will be displayed during the checkout process. Please note that the selection of shipping method and carrier may vary depending on your location and the nature of the products. 2. Order Processing Time: Once you place an order, our team will process it as quickly as possible. Order processing usually takes 3-5 business days. (Excluding Weekends) However, during peak seasons or special promotions, it may take a little longer. 3. Tracking Information: We provide tracking information for all orders, allowing you to monitor the status of your shipment in real-time. You will receive a shipping confirmation email with a tracking number once your order has been dispatched. Please use the provided tracking number to stay updated on the whereabouts of your package. RETURN & EXCHANGE POLICY I’m a return policy section. I’m a great place to let your customers know what to do in case they’ve changed their mind about their purchase, or if they’re dissatisfied with a product. Having a straightforward refund or exchange policy is a great way to build trust and reassure your customers that they can buy with confidence. I'm the second paragraph in your Return & Exchange policy. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.

INDULGE IN LUXURY MEET RASHEKA Rasheka, is the founder of Akeshar, a luxury candle, home essentials, and body products brand. Born and raised in New Orleans, Louisiana, she currently resides in Virginia. Rasheka always had a passion for fashion, style, home decor, beauty, and aesthetics. After completing her education, she began her career in Retail. Where she gained a wealth of knowledge and a loyal customer following. After many years of experience as a retail Personal Stylist manager, Rasheka realized that there was a gap in the market for quality, natural, and sustainable home essentials and body products. Rasheka spent countless hours researching and developing her products, carefully selecting each ingredient to ensure that it met her standards for quality and sustainability. She also invested in packaging that was both beautiful and environmentally friendly, using recycled materials whenever possible. With her commitment to excellence and dedication to her vision, Rasheka brand quickly gained a following among men and women of all backgrounds who appreciated the high quality and attention to detail in her products. The Akehsar brand is destined to be a household name in the world of luxury home essentials and body products, and she continues to innovate and create new products that inspire and delight her customers.